Hospes Hotels


Due to the global situation caused by COVID-19, and following the guidelines issued by the Government, we have been forced to change the normal operation in all areas of our company, and that’s why we wish to apologize for any possible inconvenience that we may have caused to you.

Please, follow the hygiene instructions established

Please, remember to wash your hands

Hand sanitizer available

Remember the importance of social distancing

Face mask recommended

Thanks for your cooperation

Hospes Hotels


We have worked for the application of the measures specified in the Guide, carried out by the Institute for Spanish Tourism Quality (ICTE), reaching the “Safe Tourism Certified” Seal in all establishments. In this regulation, all necessary actions are considered to guarantee the safety of our clients and employees. All actions are under the supervision of our third-party Prevention Service, Quirónprevention, which has also developed a specific protocol against COVID19.

In addition, and for the safety of customers and employees, we wanted to go one step further, having achieved the “Covid 19 Hygiene Response” Certificate approved by Preverisk.

To reinforce this experience, we have also thought about the possible medical needs that a traveller may have during their trips, and now in Hospes Hotels, with a Quirónsalud alliance, our clients will have access to a health coverage, either by video call or in person, changing according to the destinations.

In addition, our Andalusia Hotels, located in Córdoba, Granada and Seville, have obtained the “Andalusia SAFE” quality seal, the same as Madrid with the Madrid Guarantee Seal or Valencia with the SICTED Seal


  • We have individual protection equipment available to employees.
  • In all areas of the hotel we have placed hydroalcoholic gel.
  • Regular use of viricidal products for disinfection.
  • Continuous training for our teams in COVID19 by expert suppliers in Risk Prevention.
  • We are working on very rigorous protocols for the implementation in our hotels that will be audited and certified by external professionals.
  • We have HEPA filters in shared work spaces.
Hospes Hotels